Whether it's your first time here, or your first time at any spa, we want you to feel relaxed and comfortable from the moment you step through our door.
Below is a list of frequently-asked questions we hope will make your visit with us even more enjoyable.

1. What should I wear?
   We will provide a robe and slippers, which can be worn throughout the entire Spa. You will need to bring your own bathing suit for the use of our facilities. You can help us maintain an atmosphere of relaxation by leaving pagers and cellular phones at home.
   
2. May I request a particular therapist?
   Yes. All of our therapists are sensitive to guests feeling comfortable during treatments. Appropriate draping practices are always observed. We suggest you wear only your spa robe and slippers. However, if you would feel more comfortable, undergarments may be worn.
   
3. Is tipping appropriate?
   Yes. A general guideline would be between 10 and 20%. You may include your tips in the total price of your service when you check out, or you may tip your service provider individually at the time of service. If you choose this option, envelopes are provided in the waiting area for your convenience; please ask your spa attendant for assistance.
   
4. How early should I arrive?
   To enjoy the full value of your spa experience, we suggest that you arrive a minimum of 15 minutes prior to your first appointment to allow us time to familiarize you with our facility. Arriving late will shorten the precious minutes of your Spa treatment. Remember, regardless of how late you start, your treatment will end on time so that our next guest isn't delayed.
   
5. What if I need to reschedule my appointment?
   At times it may be necessary for you to cancel or reschedule your Spa or Salon appointments. We require 24 hours' advance notice of any cancellations or reschedules to avoid being charged half price for any pre-booked service.
   
6. Can you accommodate groups of people?
   Yes! We love groups, which is why people love to celebrate with us. We've helped people celebrate proms, graduations, weddings, bridal showers, baby showers, new jobs, promotions, retirements, even divorces. We're a fun bunch-we'll celebrate anything with you. We can accommodate groups as large as 15 people; all we ask is that you give us plenty of notice when you're scheduling so we can ensure that all the little details are taken care of.
   
7. I'm pregnant-is it safe for me to use spa services?
   Yes, although you should avoid using deep heat or pressure. We recommend our Pregnancy Massage for comfort and relaxation. Please inquire about other appropriate facials and body treatments for expectant mothers.
   

Reservations/Cancellations

• To make your reservations: call us at 480-897-0108
  
• Reservations are subject to availability. We recommend that you schedule your spa treatment/services at least two to three weeks in advance so that we can meet your scheduling requests.
  
• A credit card will be required to guarantee services at the time of booking.
  
• A 24-hour cancellation notice is required to avoid a half-price charge for any scheduled services.